# Contact support

### How can I contact AppMySite Support for assistance?

AppMySite offers multiple support channels to help you with any questions or issues related to your app. Whether you need technical help, have billing questions, or simply need guidance on using a feature, our support team is here to assist you.

{% embed url="<https://scribehow.com/viewer/How_to_Start_a_Chat_With_AppMySite_Support__-f72INNnSCyYtRRcv8zZSg?appTagSearch=false>" %}

#### Step 1: Visit the support section

* Log in to your AppMySite account.
* Click on the **Help icon** in the top menu to access all support options available.&#x20;

#### Step 2: Choose a support channel

You can choose from the following support options based on your needs:

* Knowledge base – Browse help articles and guides to find instant answers.
* Email support – Submit an email support form to contact us on email.&#x20;
* Live chat – Connect with a mobile app specialist in real time (available during business hours).
* Book a call – Schedule a call with a technical support expert for more detailed assistance.

{% hint style="warning" %}
Response times may vary based on your support plan. Higher-tier plans include faster response and dedicated assistance.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.appmysite.com/support/contact-support.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
