# Preview not working

### **Why is the Preview feature not working?**

If the Preview Simulator feature is not working as expected, you can follow these steps to continue testing your app:

{% hint style="danger" %}
Report the Issue: Contact the [AppMySite support team](https://app.appmysite.com/email-support) to report the issue with the Preview Simulator.
{% endhint %}

* **Test Your App Using Alternative Methods**:
  * Use the [AppMySite Demo App](../../app/preview/preview-app) to test using a real device.
  * [Download the APK file](../../app/preview/test-apk-on-real-device) to test the app on an Android device.
  * [Use TestFlight to test the app](../../app/preview/test-ipa-on-real-device) on iOS devices.

These methods ensure you can continue testing and verifying your app’s functionality even if the Preview Simulator is temporarily unavailable.
