# Preview not working

### **Why is the Preview feature not working?**

If the Preview Simulator feature is not working as expected, you can follow these steps to continue testing your app:

{% hint style="danger" %}
Report the Issue: Contact the [AppMySite support team](https://app.appmysite.com/email-support) to report the issue with the Preview Simulator.
{% endhint %}

* **Test Your App Using Alternative Methods**:
  * Use the [AppMySite Demo App](/app/preview/preview-app.md) to test using a real device.
  * [Download the APK file](/app/preview/test-apk-on-real-device.md) to test the app on an Android device.
  * [Use TestFlight to test the app](/app/preview/test-ipa-on-real-device.md) on iOS devices.

These methods ensure you can continue testing and verifying your app’s functionality even if the Preview Simulator is temporarily unavailable.


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.appmysite.com/frequently-asked-questions/test-and-preview/preview-not-working.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.