Charge after downgrade
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If you have been charged even after downgrading your plan, ensure that you have completed all the steps involved in downgrading your plan.
Log in to your AppMySite account.
Open the App Dashboard.
Click on the "Upgrade" option.
Select the Preview plan to initiate the downgrade.
Your subscription will remain active until the end of your current billing cycle. After that, it will automatically be downgraded to the free Preview plan.
If the issue persists,