> For the complete documentation index, see [llms.txt](https://docs.appmysite.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.appmysite.com/billing/billing-details/failed-payment.md).

# Failed payment

### My last payment failed, how can I pay now?

If your last payment attempt failed, AppMySite will automatically retry charging your card to ensure uninterrupted service. However, if you wish to update your payment method to a different card and complete the payment manually, follow these steps:

{% embed url="<https://scribehow.com/viewer/How_to_Add_a_Payment_Method_to_AppMySite__GQC7jIrDQOaXUoirAAUe7A>" %}

**Step 1: Log in to your account**

* Login to your AppMySite account using your registered credentials.

**Step 2: Go to your profile**

* From the My Apps screen, click on user profile from the top menu.

**Step 3: Access the billing section**

* Click on the [**Billing**](https://app.appmysite.com/subscriptions) option from the menu.
* You will see a list of all your Subscriptions on this screen.&#x20;
* Click on the Payment method tab.&#x20;

#### Step 4: Update the payment method&#x20;

* Click on the Add+ button to update the payment method.&#x20;
* On the next screen, click Save card once you have updated the payment method.&#x20;
* Enter and save your new card details to authorize payment.

Once updated, our system will retry the charge using the new card details.

{% hint style="success" %}
You can update your card details anytime under the Billing > Payment method  tab. Once updated, AppMySite will automatically retry the failed payment using the new card.
{% endhint %}


---

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