# Delete agency ### How to delete my agency account and what are the prerequisites? You can delete your agency account permanently, but a few conditions must be met before proceeding. This ensures that no active products or apps are left behind. {% embed url="" %} #### Step 1: Go to the “Settings” section * Navigate to **Settings** from the side menu * Scroll to the bottom to find the **Leave Agency** options #### Step 2: Review the prerequisites * Make sure all apps under your agency account are removed * Downgrade any active subscriptions to the **Preview** plan * These actions are required before you can initiate deletion {% hint style="danger" %} Active products or paid plans will block the deletion process until resolved. {% endhint %} #### Step 3: Click on “Leave agency” * Once prerequisites are met, click the Leave agency button * A pop-up will ask you to confirm the action #### Step 4: Confirm permanent deletion * Type Permanently delete in the input field to confirm * Click Leave to complete the process {% hint style="danger" %} Leaving your agency account is irreversible and will remove all access for your customers. {% endhint %} --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.appmysite.com/agency-white-label/settings/delete-agency.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.