Delete agency

How to delete my agency account and what are the prerequisites?

You can delete your agency account permanently, but a few conditions must be met before proceeding. This ensures that no active products or apps are left behind.

Step 1: Go to the “Settings” section

• Navigate to Settings from the side menu

• Scroll to the bottom to find the Leave Agency options

Step 2: Review the prerequisites

• Make sure all apps under your agency account are removed

• Downgrade any active subscriptions to the Preview plan

• These actions are required before you can initiate deletion

Active products or paid plans will block the deletion process until resolved.

Step 3: Click on “Leave agency”

• Once prerequisites are met, click the Leave agency button

• A pop-up will ask you to confirm the action

Step 4: Confirm permanent deletion

• Type Permanently delete in the input field to confirm

• Click Leave to complete the process

Leaving your agency account is irreversible and will remove all access for your customers.