# Delete agency

### How to delete my agency account and what are the prerequisites?

You can delete your agency account permanently, but a few conditions must be met before proceeding. This ensures that no active products or apps are left behind.

{% embed url="<https://scribehow.com/shared/Delete_agency__L1dEsCP4R-uBZrveuGfFQw>" %}

#### Step 1: Go to the “Settings” section

* Navigate to **Settings** from the side menu
* Scroll to the bottom to find the **Leave Agency** options

#### Step 2: Review the prerequisites

* Make sure all apps under your agency account are removed
* Downgrade any active subscriptions to the **Preview** plan
* These actions are required before you can initiate deletion

{% hint style="danger" %}
Active products or paid plans will block the deletion process until resolved.
{% endhint %}

#### Step 3: Click on “Leave agency”

* Once prerequisites are met, click the Leave agency button
* A pop-up will ask you to confirm the action

#### Step 4: Confirm permanent deletion

* Type Permanently delete in the input field to confirm
* Click Leave to complete the process

{% hint style="danger" %}
Leaving your agency account is irreversible and will remove all access for your customers.
{% endhint %}