Connect domain to agency

How do I connect my domain to the agency account?

Connecting your domain ensures your customers interact with your agency-branded platform at a custom web address. This adds professionalism, builds trust, and removes AppMySite branding from the login experience.

Step 1: Go to the “Domain”

• Open the Settings tab from the side menu

• Click on the Domain subsection to begin the configuration

Step 2: Enter your domain and subdomain

• In the provided fields, enter your main domain (e.g., yoursite.com)

• Add a subdomain (e.g., app.yoursite.com) that will point to your agency dashboard

• Click Save before moving to the next step

A subdomain is a prefix added to your main domain and will be used as the login URL for your customers.

Step 3: Update DNS settings with your domain host

• In the Verify subdomain section, you will see two CNAME records

• Add both these CNAME records in your DNS host

• Go to your DNS host or domain registrar (e.g., GoDaddy, Namecheap, Cloudflare)

• Add a new CNAME record with the following details:

  • CNAME Host: your chosen subdomain (e.g., app)

  • CNAME Destination: the web address provided by AppMySite

  • TTL: set to Auto as configured by your DNS provider

  • Proxy status: set to "DNS only" (disable proxy if using Cloudflare)

CNAME records help route your custom subdomain to AppMySite's platform without exposing their domain to your customers.

Step 4: Activate the connection

• After updating the DNS records, return to the domain settings in AppMySite

• Click Activate to complete the domain setup

• Your agency platform will now be accessible via your custom subdomain

Changes to DNS records may take time to propagate—if verification fails, try again after a short wait. The subdomain will be active once the DNS propagation is verified.

Step 6: Test the domain

• Open a browser and go to your new subdomain (e.g., app.yoursite.com)

• You should see your branded agency login page

After setup, your customers will log in through your branded URL—no AppMySite links will be shown.