# Access customer' information ### How to access or log in to a customer’s account? The Agency dashboard allows you to log in to a customer's account to view or troubleshoot their app setup. This is useful for providing assistance or reviewing their configuration directly. {% embed url="" %} #### Step 1: Go to the “Customers” * Navigate to the Customers tab from the side menu * This section lists all customers along with their activity and account details #### Step 2: Search for the customer * Use the search bar to find the customer by name or email * You can also apply filters to narrow down the list #### Step 3: Open the login option * Locate the customer you want to assist from the list * Click the Login as customer button next to their entry {% hint style="success" %} This feature allows you to access the customer’s view without needing their login credentials. {% endhint %} #### Step 4: Access the customer dashboard * You will be redirected to the customer's dashboard in a new tab or session * You can now view their app, settings, and perform actions on their behalf --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.appmysite.com/agency-white-label/customers/access-customer-information.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.