# Account locked

### What if my account is locked?

If you find that your account is locked and you have lost access to your account, follow these steps:

#### Reset your password

* Click on the "Forgot Password" option on the Sign-In screen.
* Enter your registered email address.
* You will receive a link in your email to reset the password.
* Click on the link and set a new password.

#### Contact support

* If you're unable to regain control through the password reset, promptly contact our support team.
* Use the following link to reach out:[ Contact Support](https://app.appmysite.com/email-support)

Taking these steps swiftly will help secure your account and prevent any potential misuse.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.appmysite.com/account/account-locked.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
